Product Support Lifecycle

PC Software

Version Iteration Current Status End of Support Date
2.3 17 End of Support 1st March 2014
2.4 32 End of Support 1st September 2016
2.5 40 End of Support 19th February 2018
2.6 11 End of Support 20th July 2018
3.0 12 Supported

Mac Software

Version Iteration Current Status End of Support Date
2.5 1.0 End of Support 12th April 2018
2.6 21 Supported

Frequently Asked Questions

What does "Supported Version" mean?

When you use a supported version and subscribe to Software Assurance, you can get technical support for the given version. If your version is no longer supported, we're not able to provide support even if you have a valid software assurance contract and we suggest that you upgrade to a supported version or, preferably, to the latest available version.

Version Support Policy

Any new major or minor release is supported for a minimum period of 12 months. Please review the support table for latest information on supported versions.

Important Notes

Go Integrator systems that are not licensed for Software Assurance will be unable to upgrade to later major or minor versions of the software. It should be noted that Iteration upgrades within a major/minor release do not require the Go Integrator system to be licensed for Software Assurance.